Outside Agents vs Avoya: The Ultimate Host Agency Comparison in 2026

When choosing between host agencies, travel professionals often find themselves comparing two industry powerhouses: Outside Agents and Avoya Travel. Outside Agents vs Avoya represents one of the most critical decisions new and experienced travel agents face when selecting a host agency partner. Both companies offer comprehensive support systems, but their approaches, fee structures, and agent experiences differ significantly.
This comprehensive comparison will examine every aspect of both host agencies to help you make an informed decision about which platform best suits your travel business goals. Whether you're a new agent seeking extensive training or a seasoned professional looking for higher commission splits, understanding the differences between Outside Agents vs Avoya is essential for your success in the travel industry.
Table of Contents
- Company Overview and History
- Commission Structures and Fee Comparison
- Training and Educational Programs
- Technology and Booking Platforms
- Marketing Support and Resources
- Agent Support and Community
- Supplier Relationships and Preferred Partners
- Onboarding Process and Requirements
- Pros and Cons Analysis
- Which Host Agency is Right for You?
- Final Verdict: Outside Agents vs Avoya
Company Overview and History
Outside Agents: America's Premier Host Agency
Founded in 1992, Outside Agents has established itself as one of America's leading host agencies, currently supporting over 5,000 travel agents nationwide. The company has built its reputation on providing comprehensive training programs, competitive commission structures, and robust business management tools that cater to both new and seasoned travel professionals.
Outside Agents positions itself as a technology-forward host agency with an award-winning training platform that has launched countless successful travel businesses. The company's approach focuses on empowering independent contractors with the tools, training, and support needed to build profitable travel agencies from home.
Avoya Travel: Reimagining Vacation Planning
Avoya Travel operates as a family-owned business founded by the late Pal and Pat Anderson, built on principles of family, unity, and love of travel. The company has evolved into one of the world's leading travel companies through its pioneering Shared Success model, which emphasizes collaborative growth between the host agency and its independent agents.
Avoya's network includes top-producing agencies earning six- and seven-figure annual sales, with success stories spanning every experience level. The company has received multiple industry awards, including recognition as the Best Host Agency and Best Host Agency Website, highlighting their innovation and commitment to agent success.
Commission Structures and Fee Comparison
Outside Agents Commission Structure
Outside Agents offers competitive commission splits that typically range from 70% to 90%, depending on the agent's sales volume and tenure with the company. The commission structure is designed to reward performance and loyalty, with higher-producing agents earning more favorable splits.
Key Commission Features:
- Starting commission splits typically around 70-75%
- Performance-based increases up to 90%
- No monthly fees for active agents
- Fast payment processing
- Override opportunities for team leaders
Avoya Travel Commission Structure
Avoya Travel's Shared Success model emphasizes transparent earning pathways with commission structures that support agents at every level. The company recently announced enhanced commission structures for 2025, demonstrating their commitment to agent profitability.
Key Commission Features:
- Competitive base commission splits
- Performance bonuses and incentives
- Shared Success model benefits
- Enhanced 2025 commission structure
- Multiple earning pathways
Fee Comparison Analysis
When comparing Outside Agents vs Avoya, fee structures play a crucial role in your decision. Outside Agents typically requires minimal upfront costs, often described as "less than a latte," making it accessible for new agents. Avoya also maintains reasonable fee structures, with special discounts available for veterans and their spouses.
Training and Educational Programs
Outside Agents Training Platform
Outside Agents' award-winning training platform stands as one of their strongest competitive advantages. The comprehensive curriculum covers all aspects of travel agency operation, from basic booking procedures to advanced sales techniques and business development strategies.
Training Highlights:
- Self-paced online modules
- Live webinar sessions
- Mentorship programs
- Ongoing professional development
- Specialization certifications
The training program is designed to be accessible regardless of your experience level, with new agents receiving foundational education while experienced professionals can focus on advanced business growth strategies.
Avoya Travel Academy
Avoya's Travel Agent Education Certification, offered exclusively through the Avoya Travel Academy, provides tailored solutions for agents at different career stages. The award-winning curriculum has a proven track record of nurturing successful business owners by establishing solid foundations for newcomers while providing comprehensive resources for experienced agents.
Academy Features:
- Structured certification programs
- Industry-specific training modules
- Ongoing education opportunities
- Proven curriculum success
- Professional development pathways
Technology and Booking Platforms
Outside Agents Technology Suite
Outside Agents provides a robust suite of business management and marketing tools designed to streamline operations and enhance productivity. Their technology platform integrates multiple booking engines, supplier connections, and business management functions into a comprehensive system.
Technology Features:
- Integrated booking platforms
- CRM and client management tools
- Marketing automation systems
- Financial reporting and tracking
- Mobile-friendly interfaces
Avoya Travel Technology Solutions
Avoya has announced new booking engine enhancements for 2025, demonstrating their commitment to technological innovation. Their industry-leading solutions are designed to help agents grow their businesses and reach more clients effectively.
Technology Advantages:
- New 2025 booking engine features
- Customizable marketing assets
- Innovative technology solutions
- Integrated vacation planning platform
- Professional development tools
Marketing Support and Resources
Outside Agents Marketing Support
Outside Agents provides comprehensive marketing support through their business management tools and agent community resources. The platform includes marketing automation systems and customizable materials to help agents promote their services effectively.
Avoya Travel Marketing Resources
Avoya excels in providing customizable marketing assets and professional development opportunities. Their marketing support is integrated into their Shared Success model, ensuring agents have access to high-quality promotional materials and campaigns.
Agent Support and Community
Outside Agents Community
The Outside Agents community consists of over 5,000 agents nationwide, creating a robust network for collaboration, support, and knowledge sharing. The company emphasizes family-oriented values and maintains an active community platform where agents can connect and learn from each other.
Avoya Travel Network
Avoya's network includes top-producing agencies and creates a collaborative environment where agents can learn from successful peers. The company's emphasis on community building and shared success creates strong bonds among network members.
Supplier Relationships and Preferred Partners
Outside Agents Supplier Network
Outside Agents maintains extensive supplier relationships across all travel sectors, including cruises, tours, hotels, and air travel. These partnerships provide agents with competitive pricing and exclusive offers for their clients.
Avoya Travel Partnerships
Avoya's 60 years of travel industry experience has resulted in strong supplier partnerships and preferred vendor relationships. These connections enable agents to offer competitive pricing and exclusive amenities to their clients.
Onboarding Process and Requirements
Getting Started with Outside Agents
The Outside Agents onboarding process is designed to be straightforward and accessible. New agents can join with minimal upfront investment and begin training immediately through their online platform.
Onboarding Steps:
- Complete application and background check
- Pay minimal affiliation fee
- Begin training modules
- Set up business tools and accounts
- Start booking clients
Joining Avoya Travel
Avoya's onboarding process emphasizes proper preparation and education before agents begin booking clients. The process includes comprehensive training through their Travel Academy and ongoing support during the initial business development phase.
Joining Process:
- Application and qualification review
- Enrollment in Travel Agent Education
- Complete certification requirements
- Business setup and integration
- Launch with ongoing support
Pros and Cons Analysis
Outside Agents Advantages
Pros:
- Low initial investment requirements
- Comprehensive training platform
- Strong agent community
- Competitive commission structures
- Proven track record since 1992
- Technology-forward approach
Cons:
- High competition within large agent network
- May require self-motivation for success
- Limited specialization in certain niches
Avoya Travel Advantages
Pros:
- Family-owned business values
- Proven Shared Success model
- Industry awards and recognition
- Enhanced 2025 commission structure
- Strong supplier relationships
- Comprehensive support system
Cons:
- Potentially higher initial requirements
- More structured approach may limit flexibility
- Cruise-focused heritage may not suit all niches
Which Host Agency is Right for You?
Choose Outside Agents If:
- You prefer low barriers to entry
- You value comprehensive online training
- You want competitive commission opportunities
- You appreciate technology-forward solutions
- You thrive in large, diverse agent communities
- You need flexible, self-directed support
Choose Avoya Travel If:
- You value family-owned business culture
- You prefer structured training and support
- You want to leverage proven success models
- You appreciate award-winning industry recognition
- You benefit from collaborative community environments
- You're interested in cruise and vacation specialization
Step-by-Step Decision Framework
Step 1: Assess Your Experience Level
Determine whether you're a complete newcomer to the travel industry or have existing experience. New agents may benefit more from structured programs, while experienced agents might prefer flexibility and higher commission splits.
Step 2: Evaluate Your Financial Situation
Compare the initial investment requirements and ongoing fee structures. Consider not just upfront costs but also the long-term financial implications of commission splits and performance requirements.
Step 3: Consider Your Learning Style
Decide whether you prefer self-paced online learning or structured classroom-style education. Both agencies offer quality training, but their delivery methods differ significantly.
Step 4: Analyze Your Business Goals
Determine your income objectives, specialization interests, and growth timeline. Some agents thrive with the support structure of established programs, while others prefer the flexibility to create their own path.
Step 5: Research Community Fit
Investigate the culture and community aspects of each host agency. Your success may depend significantly on how well you fit within the existing agent network and support system.
Industry Expert Perspective
As someone who has extensively researched both Outside Agents and Avoya Travel, I can confidently state that both represent excellent choices for travel professionals. The decision between Outside Agents vs Avoya ultimately depends on your individual circumstances, goals, and preferred working style.
Outside Agents excels for agents who value technological innovation, flexible learning environments, and competitive commission structures with lower barriers to entry. Their 30+ year track record and large agent network provide extensive peer support and proven success strategies.
Avoya Travel stands out for agents who appreciate family business values, structured support systems, and the benefits of their award-winning Shared Success model. Their recent enhancements for 2025 and strong industry recognition demonstrate ongoing commitment to agent success.
Final Verdict: Outside Agents vs Avoya
The Winner: It Depends on Your Needs
Both Outside Agents and Avoya Travel offer compelling advantages for different types of travel professionals. Rather than declaring one definitively superior, the choice should align with your specific situation:
Choose Outside Agents if you're looking for immediate entry into the travel industry with minimal upfront investment, prefer technology-driven solutions, and thrive in self-directed learning environments.
Choose Avoya Travel if you value structured support systems, appreciate family-owned business culture, and want to leverage proven success models with comprehensive ongoing support.
Making Your Decision
The comparison between Outside Agents vs Avoya highlights two different approaches to host agency partnership. Both companies have established strong reputations and continue to evolve their offerings to meet changing industry needs.
Before making your final decision, consider scheduling conversations with representatives from both companies. Ask specific questions about their programs, request references from current agents, and carefully review all contractual terms and conditions.
Remember that your success as a travel agent depends not only on your host agency choice but also on your commitment to learning, client service, and business development. Both Outside Agents and Avoya Travel provide the foundation for success, but your efforts will determine the ultimate outcome.
The travel industry continues to evolve rapidly, and both host agencies are adapting to meet new challenges and opportunities. Whichever you choose, focus on leveraging their resources, building strong client relationships, and continuously improving your skills and knowledge.
Your journey in the travel industry begins with this important decision, but it's shaped by your ongoing commitment to excellence and client service. Both Outside Agents and Avoya Travel can support your goals – the key is choosing the partner that best aligns with your vision for success.
This comprehensive comparison is based on publicly available information and industry research. Always verify current terms, conditions, and offerings directly with each host agency before making your final decision. The travel industry evolves rapidly, and specific details may change over time.