Privacy Policy

Last Updated: November 23, 2025

Introduction

Welcome to Travedeus ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel agency website builder SaaS platform.

By using Travedeus, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Information You Provide to Us

Account Information: When you create a Travedeus account, we collect your name, email address, company name, phone number, and billing information.

Website Content: We store the content you create and upload to your travel agency websites, including text, images, videos, travel packages, itineraries, and customer testimonials.

Customer Data: When your clients use websites built with Travedeus, we may process their information on your behalf, including names, contact details, booking information, and payment data.

Communications: We collect information when you contact our support team, participate in surveys, or communicate with us through any channel.

Information Collected Automatically

Usage Data: We collect information about how you interact with our platform, including features used, pages visited, time spent, and actions taken.

Device Information: We gather data about the devices you use to access Travedeus, including IP address, browser type, operating system, and device identifiers.

Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to enhance your experience and gather usage analytics.

Payment Information: Payment card details are processed by our third-party payment processors and are not stored on our servers.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Travedeus platform
• Create and manage your account
• Process transactions and send billing information
• Enable you to build and manage travel agency websites
• Provide customer support and respond to inquiries
• Send important updates, security alerts, and administrative messages
• Analyze platform usage and optimize user experience
• Detect, prevent, and address fraud, security issues, and technical problems
• Comply with legal obligations and enforce our Terms of Service
• Develop new features and services

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We work with third-party service providers who perform services on our behalf, including hosting, payment processing, email delivery, analytics, and customer support.

Business Transfers: In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements: We may disclose information when required by law, to respond to legal processes, to protect our rights and safety, or to investigate fraud or security issues.

With Your Consent: We may share information with third parties when you explicitly consent to such sharing.

Your Website Visitors: Information you choose to display on your travel agency websites will be publicly accessible to your visitors and clients.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Secure access controls and authentication
• Employee training on data protection practices

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.

Correction: Request correction of inaccurate or incomplete information.

Deletion: Request deletion of your personal information, subject to legal obligations.

Portability: Request transfer of your data to another service provider.

Objection: Object to processing of your information for certain purposes.

Withdrawal of Consent: Withdraw consent where we rely on consent to process your information.

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your information within 90 days, unless retention is required by law.

Children's Privacy

Travedeus is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Travedeus operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Third-Party Links

Websites created with Travedeus may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of Travedeus after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Cookie Policy

Travedeus uses the following types of cookies:

Essential Cookies: Required for the platform to function properly.

Analytics Cookies: Help us understand how users interact with our platform.

Functionality Cookies: Remember your preferences and settings.

Marketing Cookies: Used to deliver relevant advertisements (with your consent).

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

Your privacy matters to us. Thank you for trusting Travedeus with your travel agency business.